800-227-7776
Current wait: 7 mins (2m avg)
Hours: 24 hours, 7 days
Best time to call: 3pm
Want to contact Bass Pro Shops customer service faster? Don't wait on hold! Chat with the Bass Pro Shops team directly via live chat.
(800) 494-1100
Gift Cards
(800) 552-4868
Toll Free
(800) 300-1723
Check out if you can find the solution you need.
What happened: I was trying to do something, and ran into a problem.
What happened: Went to Bass Pro in Harrisburg,Pa to get a fish finder installed. Paid over $*** and had free installation. Supposed to be professionally installed. Took * hours and looked like just some screws and bolts and wires were not put where they said they were going to put them. I could have done the same thing they did at home in less than an hour
To contact the Bass Pro Shops customer service by phone, you can follow these steps:
Look up the phone number of the Bass Pro Shops customer service. The phone number is listed on basspro.com. Or check out the Bass Pro Shops phone number page on WorthEPenny.
Dial the Bass Pro Shops phone number 800-227-7776.
Hours: 24 hours, 7 days
Best time to call: 3pm
Wait for an answer: Once the call is connected, wait for a Bass Pro Shops representative to answer on the other end.
Average wait time: 2m
Identify yourself and state your reason for calling the Bass Pro Shops representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Bass Pro Shops to help them assist you.
Ask for assistance: Ask the Bass Pro Shops representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
Follow any instructions given: If Bass Pro Shops needs additional information from you or provides any instructions, follow them carefully.
Thank the Bass Pro Shops representative: After you have received the assistance you need, thank the Bass Pro Shops representative for their time and help.
To get to a real person as quickly as possible when calling Bass Pro Shops, you can follow these steps:
Dial the Bass Pro Shops customer service phone number 800-227-7776, which can be found on the Bass Pro Shops website or in your order confirmation email form Bass Pro Shops. Or check out the Bass Pro Shops phone number page on WorthEPenny.
When the automated voice prompts begin, do not press any buttons or provide any information about Bass Pro Shops. This may trigger the automated system to provide you with pre-recorded responses and options.
After a few seconds of silence, the system should give you the option to speak with a live Bass Pro Shops representative. This may be presented as an option like "speak to a representative" or "customer service".
Press the correct button when prompted by the automated system to speak with a Bass Pro Shops representative.
If the system still doesn’t connect you to a Bass Pro Shops representative, stay on the line without pressing any keys. Bass Pro Shops will eventually transfer you to a live person.
If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Bass Pro Shops.
Once you reach a live person, explain your issue and provide any relevant information about your Bass Pro Shops order. The Bass Pro Shops representative will work with you to resolve your issue as quickly as possible.
Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Bass Pro Shops website. This may allow you to connect with a Bass Pro Shops representative more quickly and efficiently than calling.
When calling Bass Pro Shops customer service, here are some best practices to ensure a smooth and efficient experience:
Have your Bass Pro Shops account information ready before calling. This will help expedite your request.
Make sure you have a stable and quiet environment to communicate with the Bass Pro Shops representative without any disruptions or background noise.
Be polite and respectful to the Bass Pro Shops representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Bass Pro Shops.
Clearly explain the issue you are facing and provide any relevant information or details that can help the Bass Pro Shops representative address your concern.
If the initial Bass Pro Shops representative is unable to resolve your issue, politely ask to speak with a supervisor from Bass Pro Shops or escalate the issue to a higher level of authority.
Take notes during the call, including the Bass Pro Shops representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
If necessary, follow up with Bass Pro Shops after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling Bass Pro Shops customer service.
If you are unhappy with your call to Bass Pro Shops customer service, there are several options you can try:
Call again: Try calling Bass Pro Shops customer service again and speak to a different Bass Pro Shops representative. Sometimes a different Bass Pro Shops representative may have a different approach to resolve your issue more effectively.
Escalate the issue: If you are not satisfied with the response provided by the Bass Pro Shops representative, you can ask to speak with a supervisor from Bass Pro Shops or escalate the issue to a higher level of authority.
Provide feedback: After the call, Bass Pro Shops may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Bass Pro Shops customer service through other channels, such as email or chat. You can also explore the Bass Pro Shops Help Center, which offers articles and resources that may help you troubleshoot your issue.
Consider other options: If you are still not satisfied with Bass Pro Shops service, you may want to consider other options such as returning the product you bought on Bass Pro Shops or filing a complaint with a consumer protection agency.
To the Bass Pro Shops customer support via live chat, you can follow these steps:
Go to the Bass Pro Shops website and look for a "Contact Us" or "Help" link at the bottom of the page.
Click on the link and look for options to contact the Bass Pro Shops customer support, which include email, phone, or live chat.
Click on the live chat option, and follow the prompts to connect with a Bass Pro Shops representative.
Provide any necessary information about your issue or question, and wait for the Bass Pro Shops representative to respond.
Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the Bass Pro Shops live chat option, you may need to contact the Bass Pro Shops customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.
You can contact Bass Pro Shops via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Bass Pro Shops via social media:
Log in to your social media account (e.g. Twitter, Facebook, Instagram).
Search for Bass Pro Shops official social media accounts, which are typically verified with a blue checkmark.
Once you find the official account of Bass Pro Shops, click on the "Message" or"Send Message" button.
Type your message and explain your issue or inquiry about Bass Pro Shops. Be as specific and detailed as possible, and provide any relevant order information.
Wait for a response from the Bass Pro Shops social media team.
Please note that the social media accounts of Bass Pro Shops are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Bass Pro Shops for certain issues. For urgent or complex issues, it's recommended to contact Bass Pro Shops customer service via phone or chat for more personalized assistance.
Yes, to contact the Bass Pro Shops customer support by email, follow these steps:
Go to basspro.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.
Look for an email address on the page.
Copy the email address provided by Bass Pro Shops and open up your email client. Create a new email and paste the email address into the "To" field.
In the subject line of the email, provide a brief summary of your issue or question about your Bass Pro Shops order. For example, "Return Inquiry" or "Product Question".
In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Bass Pro Shops order number or username.
Once you have completed the email, click send. You should receive a response from the Bass Pro Shops customer support team within a few business days.
To put it simply, WorthEPenny is an independent third-party website that is not related to Bass Pro Shops. WorthEPenny provides free tools and resources to assist customers in reaching Bass Pro Shops customer service more efficiently, such as the Bass Pro Shops phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Bass Pro Shops, as well as forums where Bass Pro Shops customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Bass Pro Shops, it is not associated with or endorsed by Bass Pro Shops.
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Please note that WorthEPenny is not related in any way to the Bass Pro Shops official app or the Bass Pro Shops company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Bass Pro Shops trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Bass Pro Shops. All references by WorthEPenny to third-party trademarks like Bass Pro Shops are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.